E-mail at [email protected] or [email protected]The Write Word®
and Rose Marie Dorer|
(703) 385-8631 office |
(703) 385-2075 fax |
E-mail at [email protected] or [email protected]
The Write Word®
is a subsidiary of FORRMS, Inc. and a Virginia Corporation in Fairfax, Virginia. Started part-time 2/80, full-time since 4/84.Services include word & data processing specialties, desktop publishing, writing and editing, computer hardware/software beta testing, consulting, installation, maintenance, trouble shooting, and instruction, audio/video transcription, electronic bulletin board consulting, installation and maintenance, Internet instruction, paralegal, process service, research, and notary services.
Extensive experience with legal documents encompasses transcription of corporate, domestic, civil, trademark, commercial and telecommunications law briefs, orders, reports, affidavits, depositions, etc. Other experience includes proposals, mailing list maintenance, repetitive and technical documents, manuscripts, forms, charts, medical and dental transcripts, newsletters, brochures, advertisements, flyers, resumes, letters, etc.
Experience gained as assistant supervisor processing medical, dental, accident, disability benefit, and worker's compensation claims for a life insurance company, as a nurse's aide in hospitals (private duty and convalescent/nursing homes), as a specimen preparation technician and data processing operator in a medical laboratory, and from studying medical terminology provides a comprehensive medical background.
Clients include "the largest library in the world which serves the United States Congress," companies in international marketing and development, lawyers, dentists, family practitioners, psychiatrists, property, building and airplane maintenance, construction, financial institution analysts, video, book and magazine production, authors, personnel consultants, accountants, educational providers and institutions, individuals, grade school thru college students, and others.
Additionally, in all of its years of providing quality, professional services to the paying public, and in keeping with its founding philosophy, The Write Word® has continuously contributed free services to a variety of community organizations serving the unfortunate and under privileged, churches, schools, low income and unemployed individuals.
The Write Word®
sponsored and operated a free electronic bulletin board system called "The Write Word" which was also a beta test site for RBBSPC. The BBS invited users to "buy, sell, trade, anything legal, not necessarily computer related," and featured more than 75 discussion areas and subboards on a variety of subjects in addition to a file transfer system. The BBS was operated 24 hours, 7 days per week for over 10 years.EXPERIENCE
Vidar Systems, Inc., Herndon, VA (4/86-11/87) Freelance Technical Documents Editor/Word Processing Specialist for The Write Word®. On-/off-site daily provision of word processing, editing and desktop publishing support in production of software and hardware technical reference manuals. Performed off-site software, hardware and reference materials beta testing.
Satellite Business Systems, Inc., McLean, VA (3/85-4/86) Freelance Senior Legal Secretary/Word Processing Specialist for The Write Word® Worked directly for Senior Legal Counsel and Director of Economic Analysis in full-time temporary position which lasted through SBS/MCI/IBM merger. Prepared pleadings, memoranda, charts, forms, letters, etc., regarding telecommunication matters before DOJ and FCC, utilizing Xerox 860 word processor and Lanier transcription equipment; scheduled appointments and travel plans; used PC for Lotus 1·2·3, Word Perfect, DisplayWrite and MultiMate software applications.
Finalco, Incorporated, McLean, VA (6/839/86) Freelance Word Processing Operator for The Write Word®. Full-time evening Xerox 860 word processor operator. Prepared finished copy from material submitted by 14 staff attorneys, numerous investment consultants, sales personnel, administrative department, etc. Work included financial charts set-up from scratch, working with figures, proposals, contracts, and various agreements. Legal aspects involved corporate law, equipment and/or property sales/leaseback agreements, etc. Was first non-employee awarded Certificate of Appreciation by the department for excellent achievement, quality and quantity performance. This was the first such award given in the company's history.
Crown Life Insurance Company, McLean, VA (4/80-4/83) Assistant Supervisor, Claims. Processed medical, dental, accident, disability benefit, and worker's compensation claims on IBM 8775 Computer Terminal. Position required daily contact with agents, claimants, policyholders, physicians, and estate attorneys. Specialized in medical claims requiring detailed investigative procedures (i.e. EOB, TOB, Pre-exiting, etc.). Was responsible for check approval up to $10,000 per check. Used Western Union telex, Micom word processor and Savin copier.
During a period of unusually high backlogged claims, developed a computer claims processing sheet which simplified calculation methods of claims so examiners could enter correct calculations of claims for input into terminal by non-examiner clerical help. This method helped examiners increase production of completed claims and dramatically decreased backlog. Because of the simplicity of this new calculation method and computer input, I worked out an agreement to work from my home office. Twice weekly appeared at office to pick up and/or return banker boxes of completed claims for clerical input into computer.
System Development Corporation, McLean, VA (2/78-4/80) Personnel Staff Assistant. Processed medical and dental insurance claims for personnel, sign-ins/-outs for new/terminating employees, screened applicants, wrote memos regarding charities or insurance benefit changes, acted as United Way representative for company (donations exceeded supervisor's expectations). Processed DISCO security clearances and performed fingerprinting. Utilized Lexitron word processor, Western Union telex, Xerox & Kodak copiers. Prior position as Mail Clerk required processing of all incoming/outgoing mail (UPS, courier, FedEx, restricted items). Used variety of mailing and facsimile (Dec 4100, Xerox 410, Panafax MV1200) machines. Switchboard operator (Erikson & Rolm systems).
CONSULTANT/SYSOP
System Operator (SysOp) of The Write Word Remote (Electronic) Bulletin Board System (RBBS) from 1/87 through 9/97 and RBBS-PC beta tester from 4/85. (A beta tester is one of a group of individuals who tests a software or hardware product before it is released to the public, helps with problem resolution and suggests and/or writes feature enhancements.)
Perform RBBS-PC consulting, installation and remote sysop maintenance for various clients including "the world's largest library in service to the U.S. Congress." Also consult with numerous beginning sysops to install bulletin board systems to get them on-line.
Since 1985, have taught DOS instruction, word processing and telecommunications programs on individual basis in my office, and to groups in client offices. Instruct clients by telephone in word processing, telecommunications, DOS, Windows, Windows 95, Internet usage, and computer hardware and/or software usage and/or problem resolution.
COMPUTER HARDWARE AND OTHER BUSINESS EQUIPMENT
The Write Word® uses in its business a variety of Pentiums, CD-ROMs, laptops, internal modems; HP 4MP postscript/laser printer internal tape back-up systems; Microtek Scan Maker II legal length flatbed scanner; micro-, mini-, and standard transcription equipment. Software includes MicroSoft Office, Windows 95, MS Word for Windows 6 & 7, a wide variety of other word processors, desktop publishing, telecommunications programs, and database packages, Netscape Communicator 4.4 & Eudora, RBBS-PC 17+, DOS 6.2, Norton's Anti-Virus, troubleshooting utilities, DesqView, & more.
SAMPLE OF CONTRACTS
03/01/91-03/31/95 "Library of Congress News Service"Bulletin Board
The Library of Congress News Service bulletin board was a four-line RBBS-PC system which served as a public service for the media and general public and was used to disseminate information of events taking place at, or in conjunction with, The Library of Congress, in addition to available job positions, historical and statistical information. The contract was terminated when Congressional cut-backs were initiated.
02/01/94-12/31/94 "The Plaintiff's Bar RBBS-PC"for No. Virginia Trial Lawyers Assn.
A "members only" electronic bulletin board system which served Northern Virginia trial lawyers.
01/15/94 -06/30/94 "Express Visa Services RBBS-PC" for Express Visa Services, Inc.
A "members only" 2-line RBBS system which services foreign travelers seeking visas through such organizations as The Carlson Group, American Express, etc.
11/15/90-03/31/93 "ED-LINK RBBS-PC" for Montgomery County Community College and Montgomery County High Technology Council, Inc.
Originally secured one year contract for installation and maintenance of ED-LINK RBBS-PC project for this joint venture which was extended twice after expiration of original contract. ED-LINK was a functioning on-line model for the State of Maryland's educational system which promoted higher education institutions that offered credit and non-credit courses in Montgomery County for students and small business entrepreneurs. It expanded to include the Maryland Suburban Washington SBDC.
04/18/92-09/30/92 "Going International RBBS-PC"for The Suburban Maryland Small Business Development Center
Going International was an electronic bulletin board specifically geared toward women-owned small business enterprises seeking international development.
PUBLIC SPEAKING
J&L Financial Services, Financial Planning Seminar, Guest Speaker, 3/2/95. "How High Technology Can Help You, Too."
Spoke to individuals & small business owners about today's electronic technology as used in the workplace, homes, stores, banks, etc., and how
the same technology can be applied to small business and personal financial planning.
U.S. Small Business Administration, Women's Network Education and Training (WNET) Seminar, Guest Speaker, 6/4/92.
Spoke on bulletin board systems telecommunications and its national and international importance to small business enterprises.
Demonstrated using overhead projector and laptop computer.
Washington Independent Writers Computer Conference Seminar. Speaker/Panel Member, Omni Hotel, Georgetown, 2/22/92.
Spoke on BBS telecommunications and its importance to writers.
Capitol PC Users Group (CPCUG) Telecommunications Seminar. Speaker/Panel Member, Johns Hopkins Lisner Auditorium, 5/18/91.
Spoke on bulletin board systems telecommunications with RBBS-PC author William K. Goosens, Ph.D., and PC-Host author Rich Schinnell.
Montgomery County High Technology Council, Inc., 11/15/90. Guest Speaker. "An Introduction to ED-LINK and Instruction for the BBS Novice".
Spoke on how to utilize the BBS for optimum results for participating institutions.
WRITING
Rose Marie writes software and book review articles for the Capitol PC User's Group Magazine, The Monitor. Some articles include: Learn Desktop Graphics and Design on the PC, Sherlock, ZodiacSigns: The Personal Astrology Planner, Random House Encyclopedia Electronic Edition (RHENC for Windows), FormTool Gold, The Amazon Trail, My Own Stories (word processing for children), and others, some of which are available on the Internet.
BOOKS AND NEWSPAPER ARTICLES
The Write Word® was featured in a half page, top-of-fold article in the February 17, 1997 issue of theThe Fairfax City Observer in Fairfax, Virginia.
Rose Marie and The Write Word®, received generous coverage in Mr. Herman Holtz's business book, How to Start and Run a Writing & Editing Business, published March, 1992 byWiley and Sons, Inc., New York.
Rose Marie was featured in a front page, top-of-fold article in The Fairfax Journal (June 1991 and May 1992), The Prince George's County Journal (also June, 1991 and May, 1992), several other east coast newspaper publications, and was also noted in various law review magazine articles about the same dates with regard to personal accomplishments as a pro se trial litigant in a landmark legal malpractice case against a large Fairfax law firm. In Duvall, et. al. v. Siddiqui, the seven member jury verdict was returned in favor of Siddiqui, upheld by the Circuit Court Judge; and on appeal, was heard and upheld by all seven Virginia Supreme Court Justices in a written Memorandum. (The case appears in Michie, Geronimo, the Case-Finder CD-ROM, Lexus/Nexus, and other case law publications.)
Rose Marie was mentioned in the June, 1992 issue of Government Computer News regarding her installation and operation of the Library of Congress' remote electronic bulletin board.
Rose Marie and The Write Word® were featured in a top-of-fold article in the September, 1991 Computer Digest regarding small business ownership, computers and electronic bulletin boards.
Rose Marie and The Swap Shop RBBS-PC BBS are mentioned in RBBS-PC author Tom Mack's book on RBBS-PC 15.1C Installation, published 1990.
Rose Marie has been included in the public domain RBBS-PC Technical Reference Manual since 1988 as a contributing RBBS-PC software beta tester.
VIDEOS
Rose Marie and The Write Word® are featured in 2 videos produced by Amarillo Productions for J&L Financial Services regarding successful small business entrepreneurs.
NOTARY
Notary Public for Commonwealth of Virginia, at large, continuously since 1979
SECURITY
Secret clearance, August 1978 from DISCO, Columbus, OH (expired)
MEMBERSHIPS
L.B. Bailey Foundation for Youthful Entrepreneurs, Board Secretary, 1996-1999
Ardmore Social Committee, President, 1987-present
Fairfax County Chamber of Commerce, 1998
Central Fairfax Chamber of Commerce, 1998
Capitol PC Users Group, 1988-1998
Boy Scouts of America (BSA) Cub Scout Committee Member, 1991-1996
The Greater Rosslyn Business & Professional Association, 1991-1992
The Greater Merrifield Business Association, 1991-1992
Capitol Area SysOps Association (CASA), Secretary, 1987-1989
VOLUNTEER SERVICES
Volunteer word processing services for The Fairfax House, Falls Church, VA.
Volunteer computer consulting and troubleshooting, résumé service gift certificates to Sager School graduates, Fairfax, VA, since 1996.
Newsletter Production, Northern Virginia Association of Rocketry (NOVAAR), 1996 to present.
Volunteer word processing/computer consulting services for various charities
in Northern Virginia Loretta's House of Agape, The Christian Women's Association and C.H.A.D.D. in Manassas, Va. LB Bailey Foundation, Inc. and The HOK Lab and Roanoke, Va. Bonsack United Methodist Church and Mom's Day Out Club and D.C. Mainstream, Inc.
Volunteer word processing for Green Acres Elementary School Publishing Center, 1987-1996.
Volunteer computer and modem consulting for the Green Acres Elementary School Computer Lab, 1987-1996.
BSA Cub Scout Den Leader, Pack #973, Wolf Den #2, Patawomack District, 1991-1992.